President Obama is sorting out the Islamic State's tasteless propensity for beheading the innocents; Kim Jong-un is working on his chin-diet, while Cameron is desperately trying to keep the Scots from absconding into economic oblivion. But what, I hear you cry, what is Verizon Communications doing?

I am here to tell you. Verizon Communications, America's worst telecommunications company, is proudly upholding its usual crap service standards by persevering in preventing a distinguished and elderly American couple from getting emails from their London-based daughter...